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What are you having trouble with?
Provide us your known credentials
Update your account credentials

Next Step: Check your email and confirm the reset request.

Important: Upon successfully resetting your Password and Security PIN, we will also delete any stored credit card information to help protect your privacy.

REMEMBER: 8 to 32 characters with at least one digit and one letter. Do not use your name, consecutive digits ("123") or repeated characters ("aa").

REMEMBER: 4 digits only



Never mind, I remember now

Complete the form to begin the reset of your Experian ConnectSM account Password and/or Security PIN.

Common Questions

Why aren't my credentials working here?

Experian has several different websites that allow you to access your credit information. View a list of other logins.

Why do I need to confirm my reset request?

We require that you confirm your request by email to help us determine if you have proper access to the account.

My account is locked, now what?

We can help you unlock your account. You will need to enter your email address, click the "Unlock" button, and check your email inbox for the confirmation link.